Installation and Configuration
Emails tab
The Emails tab allows you to customize the email automatically sent to the customer when a Mondial Relay – InPost shipment is created for their order, and to enable a multilingual version of this email.
Access the Emails tab
From your WordPress back-office, click on the Mondial Relay – InPost menu in the left column, then on the Emails tab (1).


2 Email sending
- Send an email to the customer when a shipment is created : enables or disables automatic email sending ;
- Enable multilingual for emails : displays, in addition to the default email, three additional sections to write versions in Spanish, Dutch, and English. The plugin automatically chooses which version to send based on the customer’s language ; English serves as a fallback version if the customer’s language is neither French, Spanish, nor Dutch.
3 Available shortcodes
These tags are automatically replaced with order information at the time of email sending:
- [lien] : Mondial Relay – InPost package tracking link (required) ;
- [expedition] : order shipment number (required) ;
- [prenom] : customer first name ;
- [nom] : customer last name ;
- [adresse] : Mondial Relay – InPost delivery address.
The [lien] and [expedition] shortcodes are required : the plugin refuses to save a message that does not contain them.
4 Email content
Enter the Subject then write the message body in the WordPress editor, using the shortcodes above where desired. If multilingual is enabled, a “Email in French”, “Email in Spanish”, “Email in Dutch” and “Email in English” section appears, each with its own subject and its own message.
Once you have made your changes, click on Save changes.
